Frequently Asked Questions
Waxing comes with questions, and that is completely normal.
At A Sugard Cookie, I believe feeling informed is part of feeling comfortable. This page answers the most common questions clients ask about my services, approach, and what to expect before and after an appointment. Whether you are new to waxing or returning for maintenance, these answers are here to help you feel confident booking your visit.
About A Sugard Cookie FAQs
1. Do you work alone or with a team?
I work alone. Every service is personally performed by me so you always know who is caring for your skin.
2. Where are you located?
I am located in San Jose, California. Exact location details are provided after booking.
3. What services do you specialize in?
I specialize in Brazilian waxing, body waxing, and vajacials with a focus on comfort and skin health.
4. Is your studio welcoming for first time clients?
Yes. Many of my clients are first timers. I take extra care to explain the process and make sure you feel comfortable throughout your visit.
5. How long does a Brazilian wax take?
My signature Brazilian wax typically takes about 15 minutes once we begin, depending on hair growth and comfort needs.
6. Does waxing hurt?
Some discomfort is normal, especially during your first visit. Most clients say it becomes easier with consistency, and I use gentle techniques to reduce sensitivity.
7. Is sugar waxing better for sensitive skin?
Many clients with sensitive skin find sugar waxing to be gentler and less irritating than traditional waxing.
8. How often should I wax?
I recommend waxing every 4 to 6 weeks to maintain smooth results and support healthier regrowth.
9. What should I do before my appointment?
Hair should be about one quarter inch long. Exfoliate gently one to two days before and avoid lotions or oils on the day of your appointment.
10. What should I do after my appointment?
Avoid heat, tight clothing, and sweating for 24 to 48 hours. Moisturize gently and wait before exfoliating again.
11. Do you offer consultations?
Yes. I provide a brief consultation at the start of every appointment to answer questions and understand your needs.
12. Can I combine services in one visit?
Yes. Many clients book Brazilian waxing with body waxing or a vajacial in the same appointment.
13. Do you accept walk ins?
No. Appointments are required to ensure each client receives full attention and care.
14. What payment methods do you accept?
I accept major cards and digital payment options. Payment details are available during booking.
15. How do I book an appointment?
Appointments can be booked online through my booking system. If you have questions before booking, you are welcome to contact me.
16. What if I need to reschedule?
If you need to reschedule, please do so as soon as possible through the booking system or by contacting me directly.
Still Have Questions?
If you did not find your answer here, feel free to reach out. I am always happy to help and want you to feel confident and comfortable before your visit.